yes8 Privacy Policy
This policy transparently explains how yes8 protects and handles your personal data.
Table of Contents
1. Introduction
This Privacy Policy ("Policy") explains how the yes8 platform ("we", "our") handles the personal data of players and visitors ("you", "user").
yes8 places special priority on the privacy and personal security of players in Myanmar. Please note that by accessing and using our platform, you agree to the terms set out in this policy. If you do not agree, you should not continue using the platform.
This policy applies to the yes8.lol website, mobile website, and all related services.
2. Information We Collect
We may collect the following categories of information in order to provide our services.
2.1 — Information You Provide Directly
- Full name
- Email address
- Phone number
- Date of birth (for age verification)
- Address (for financial verification purposes)
- KBZPay, Wave Money, AYA Pay, and bank account details (for deposits and withdrawals)
- Any government-issued identification documents (to meet KYC requirements)
2.2 — Information Collected Automatically
- IP address and geographic location data
- Browser type, version, and device information
- Login date/time (Myanmar Standard Time)
- Click history and pages visited
- Session duration and exit patterns
- Games played, financial disputes, and betting history
2.3 — Information from Third-Party Sources
- From KYC (Know Your Customer) verification service providers
- Relevant financial transaction information from payment processors
- From fraud prevention service providers
3. How We Collect Information
We obtain information through the following methods.
- When registering an account: Information you provide when opening an account with yes8
- When using the platform: Technologies that operate automatically when you browse the platform (cookies, pixel tags, log files)
- During financial transactions: Payment information you provide when making deposits or withdrawals
- When contacting us: Information you provide when reaching out via live chat or email
4. How We Use Information
yes8 uses user information only for the following purposes:
4.1 — To Provide Services
- Account registration and management
- Processing deposits and withdrawals (KBZPay, Wave Money, AYA Pay, bank transfer)
- Delivering game services
- Managing bonuses and promotions
4.2 — To Meet Legal and Regulatory Requirements
- Conducting KYC (Know Your Customer) checks
- Anti-money laundering compliance
- Maintaining official records
- Protecting players under 21
4.3 — Platform Improvement
- Monitoring and improving service quality
- Preventing fraud and chargebacks
- Checking platform stability and security
4.4 — Communications
- Sending important account-related notifications
- Sending bonus and game-related updates (as agreed)
- Providing customer support
5. Information Sharing and Disclosure
We will not sell or rent your personal information to third parties. However, we may share it where the following conditions are met:
5.1 — Service Providers
Payment processors (KBZPay, Wave Money, AYA Pay, banks), KYC verification companies, and technology service providers have access only to the information necessary to deliver our services. They operate under confidentiality agreements aligned with our instructions.
5.2 — Legal Requirements
We may disclose your information to legal authorities only when required by a lawful request, court order, or official investigation procedure.
5.3 — Anti-Money Laundering
In cases of suspected fraud or suspected money laundering violations, information may be shared with the relevant authorities.
5.4 — Business Transfers
In the event of a business transaction such as a merger, acquisition, or asset sale, your information may be transferred to the successor entity. You will be notified in advance should this occur.
6. Cookies and Tracking
yes8 uses cookies and similar technologies on its website. A cookie is a small data file stored in your browser.
6.1 — Types of Cookies We Use
- Essential Cookies: Required for account login, session management and security — cannot be disabled
- Functional Cookies: Remember your preferences (language, screen layout)
- Analytics Cookies: Help us understand usage patterns to improve our service
6.2 — Cookie Controls
You can manage and delete cookies in your browser settings. Please note that disabling essential cookies may affect how the platform works.
7. Data Security
We use a range of technical and administrative security measures to protect your personal data:
- SSL (Secure Socket Layer) Encryption: All data transmissions are protected with TLS encryption
- Access Controls: Only staff who need it can access your data
- Encrypted Storage: Sensitive data is encrypted before being stored
- Regular Audits: We carry out regular security checks on our systems
- Two-Factor Authentication: Extra verification layers to keep your account secure
If a security breach occurs that may affect your personal data, we will notify you as quickly as possible. We actively lead data protection efforts through digital tools.
8. Data Retention
We keep your personal data for as long as necessary to provide our services or to meet our legal obligations:
- Account Data: May be kept for a period after account closure (for legal requirements and financial protection)
- Financial Transaction Records: Retained for an extended period due to financial protection and legal requirements
- Customer Support Records: Kept until the defined retention period ends, for service improvement and dispute resolution
- Analytics Data: Anonymised and generally kept for a short period only
After those periods end, we will securely delete or anonymise your data.
9. Your Rights
As a yes8 player, you have the following rights regarding your personal data:
9.1 — Right to Access
You can request information about what personal data we hold about you and how we use it.
9.2 — Right to Rectification
You can request correction of any personal data that is inaccurate or incomplete.
9.3 — Right to Erasure
You can request deletion of your personal data where there is no legal requirement or legitimate reason for us to keep it.
9.4 — Right to Restriction
You can request that we restrict the processing of your personal data by lawful means.
9.5 — Right to Object
You can object to the use of your personal data for direct marketing purposes.
9.6 — How to Exercise Your Rights
To exercise any of the rights above, contact us by email at [email protected]. We will review your request and let you know the outcome.
10. Third-Party Links
The yes8 platform may contain links to third-party websites. Those sites have their own privacy policies and we are not responsible for their practices or how they handle data.
When you leave to a third-party website, we recommend reading that site's privacy policy yourself.
11. Policy Changes
We may update this Privacy Policy from time to time. For significant changes, we will post a clear notice on our website and update the revision date at the top of this policy.
Continued use of the platform after any changes means you accept the updated policy. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy or want to make a request regarding your personal data, please contact our Data Protection team:
- Email: [email protected]
- Live Chat: Available 24/7 on the yes8 platform
We provide support in Myanmar language and are ready to answer your questions about personal data.