yes8 Questions & Answers

Log in to your yes8 account and go to the deposit section. Select KBZPay as your payment method. Transfer from your KBZPay account to the number provided by yes8, then enter the payment reference number in the form. After submitting, the funds will reach your account within 15 minutes. You must use your own KBZPay account — deposits made from someone else's number may be rejected.

The minimum deposit at yes8 is 20,000 Ks, regardless of payment method. This applies equally to KBZPay, Wave Money, AYA Pay, and bank transfer. Deposits below 20,000 Ks will not be accepted.

Yes. Wave Money is an accepted payment method at yes8. Go to the deposit section, select Wave Money, and transfer to the provided number. After transferring, make sure to save the reference number you receive — you will need to enter it in the form. Wave Money may have per-transaction limits, so check your app's transfer limit before depositing.

yes8 does not charge any deposit fees. However, payment platforms such as KBZPay and Wave Money may charge their own transfer fees, so you should check the fee rate in your app in advance. yes8 will not refund those fees.

If more than 30 minutes have passed since your deposit and the funds still haven't arrived, contact yes8's 24/7 Live Chat immediately. Have your transfer screenshot, the date and time of the transfer, and the reference number ready — providing these details will allow the team to resolve the issue quickly.

To register at yes8, you need a valid username, a strong password, and a contact phone number or email. You should also have a payment method ready (KBZPay, Wave Money, AYA Pay, or a bank) for deposits and withdrawals. All players must be 21+.

Your username can contain Latin letters, numbers, or underscores and must be 6–20 characters long. For maximum security, your password must be at least 8 characters and include uppercase letters, lowercase letters, and numbers. Do not use your phone number or name as your password, as this puts your account at risk. You should change your password regularly.

No. Under yes8's terms, each player is allowed only one account. If duplicate accounts are found, both will be suspended and any funds and bonuses earned from those accounts may be voided. If you have an account issue you cannot resolve, contact Live Chat.

If you want to change your phone number or bank details, contact yes8's Live Chat and submit a request with KYC verification. Some information in your account can be edited directly from the profile section. Important changes can only be made after security verification is completed.

Click "Forgot Password" on the login page. Verify your identity with your registered phone number or email and you will be able to set a new password. If that doesn't work, contact yes8 Live Chat and request assistance through identity verification. Do not share your password with anyone, for the security of your account.

Withdrawals go through a review by yes8's verification team before being processed, which causes a pending period. If it has been more than 3 hours and the withdrawal is still pending, your KYC may be incomplete or the withdrawal form may have missing information. Contact Live Chat and provide your transaction ID.

Yes. At yes8, you can request withdrawals 24 hours a day, 7 days a week. Processing may take a little longer at night or on holidays, but we always aim to stay within the 3-hour limit. If there is any issue, our support team is ready to help right away.

At yes8, withdrawals are normally processed within 30 minutes to 3 hours. The minimum withdrawal amount is 20,000 Ks, and requests below this amount will not be processed. Once verification is complete, the funds will be sent directly to your chosen payment method.

Yes, but only after you have met the bonus wagering requirement. For example — if you receive a 20,000 Ks bonus, you must wager that bonus 20 times, completing 400,000 Ks in total wagering. If you withdraw before the wagering requirement is met, the bonus will be cancelled and only your remaining real-money balance can be withdrawn. You can find the full wagering requirement for the welcome bonus in the yes8 bonus terms and conditions.

No. Under yes8's withdrawal policy, funds can only be sent to a payment method registered under the same name as your yes8 account. This security policy is in place to prevent money laundering and to keep players' funds safe. If your wallet name does not match, please verify via KYC and then contact us through Live Chat.

Shan Koe Mee is a traditional Myanmar card game played by adding up card values to get the closest total. yes8 offers digital versions of this game, which is why it is popular among Myanmar players. The game is played in short rounds and runs smoothly on mobile as well.

Yes. yes8's platform is built with a mobile-first design, so Shan Koe Mee, 2D lottery, and 3D lottery all play well on both Android and iOS devices. You can access everything through a browser without downloading an app, and the interface adapts well to your phone screen.

yes8's 2D lottery results are based on the official Myanmar 2D lottery announcement, which you can check yourself. The result method follows an approach Myanmar players have used for a long time, and games at yes8 are based on those same results. No one can predict which number will come out in advance — the outcome is determined entirely by fair play.

The 3D lottery is similar to the 2D lottery, but you predict a three-digit number. The result process is transparent and linked to the Myanmar lottery announcement. Because all three digits must match to win, the payout rate is higher. 3D games at yes8 can be played with clear, verifiable results.

KYC (Know Your Customer) verification confirms a player's identity and protects against financial fraud and identity theft. Because the safety and financial security of every player is a priority at yes8, we ask all players to cooperate with the KYC process honestly.

KYC verification may be requested when a first withdrawal reaches a significant amount, when a payment method is changed, or when yes8's security system detects unusual activity. When KYC is requested, there is no need to panic — simply prepare the required documents and submit them promptly so you do not lose any time.

yes8 accepts a Myanmar National Registration Card (NRC) or a passport for KYC. Take clear photos of both the front and back of your document and upload them. The name on the document must match your yes8 account, and the photos must be sharp and easy to read.

If your KYC is rejected, the yes8 support team will notify you of the reason via email or Live Chat. Blurry photos, an expired document, or a name mismatch are the most common reasons. Once you have corrected the issue, re-upload your document — and if it is rejected again, you can contact us directly through Live Chat for assistance.

Yes. All documents sent to yes8 are protected with SSL encryption and used only for KYC verification purposes. They are not shared with third-party advertisers or company partners. You can read the full Privacy Policy on the Privacy Policy page.